Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page covers how to get in touch with Bitcoin Casinos and what kind of messages we can actually help with.

The Best Way to Contact Bitcoin Casinos

Email is the most reliable route to our team. Send your message to [email protected] and include a short summary of what it's about — a review correction, a licensing question, a bonus term that seems off, or anything else. That helps us route it to the right person without back-and-forth.

We aim to respond within two working days. We do not run a live chat or phone line, so email stays the fastest way to reach us.

What We Can Help With

• Review accuracy — If a bonus figure, wagering requirement, licensing detail, or supported coin list looks out of date for a site we cover, tell us. We rely on reader feedback as one check on our own research.
• Questions about how we rank sites — If you want to understand why one operator sits above another, or how factors like payout speed, coin support, or KYC policy are weighed, ask us directly and we'll explain.
• Content suggestions — If there's a coin, a game category, or a topic around crypto gambling in the US you think we've missed, we're open to hearing it.
• Corrections on legal or state-availability information — Rules around offshore crypto casinos and US state law shift, and we want our pages to reflect that accurately. Flag anything that reads as outdated.
• Partnership or editorial enquiries — If you represent a casino brand or a relevant business and want to discuss coverage, introduce yourself and explain what you're proposing.

What We Can't Do

We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means a few things are outside what we can help with:

• We can't process deposits, withdrawals, or account verification — that has to go through the casino itself.
• We can't resolve disputes over a specific bet, bonus credit, or frozen account. Contact the operator's own support team, and if that stalls, their listed licensing authority (commonly Curaçao or Anjouan) may have a complaints process.
• We can't give tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular site's terms are enforceable, that's a conversation for a qualified professional, not us.
• We don't advise on ways around verification checks, state restrictions, or a site's terms of service. Any KYC or geographic restriction a casino applies is there for compliance reasons, and we won't help circumvent it.

A Reminder on Responsible Play

If your message touches on gambling that's causing you or someone close to you difficulty, please say so — we can point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything on this site. Offshore crypto casinos don't always offer the same self-exclusion tools or player protections that state-regulated US operators do, so it's worth knowing your options in advance rather than after a problem develops.

All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and state — and nothing here is written to appeal to anyone under that age.

Before You Write In

A couple of things speed up a reply:

1. Name the specific casino or page your message relates to, rather than a general query.
2. If it's a correction, tell us where you saw the conflicting information so we can check it against our own research.
3. If you're asking about eligibility in your state, let us know which state — availability for offshore crypto casinos varies, and we can only speak generally without that detail. For a broader look at options outside standard restrictions, our Best Non GamStop Casinos page may also be useful.

What Happens Once You've Sent a Message

A person on our team reads every email — there's no auto-reply standing in for a genuine response. We review the details, check them against our own records where relevant, and get back to you directly. During busier periods a reply may take a little longer than two working days, but we don't leave messages unanswered.

Thanks for taking the time to read this far. Whether it's a correction, a question, or just feedback on how we cover crypto casinos, we're glad to hear it.